Freight Loss and Damage Claims are a necessary evil in today's transportation environment. They occur for a variety of reasons, including negligence on the part of the Shipper, the Carrier, or the Receiver of the Goods. In some cases, all three parties in the transportation transaction are culpable. It should be fairly easy to identify the negligent party and if it is the Carrier, to file a claim to recover the economic loss. Sounds simple, doesn't it? Well it's not, for example:

• Who is actually liable for the loss, damage, or delay?
• How does the owner of the goods establish Carrier liability?
• What are the Carrier's rules and regulations on claims?
• What is the Carrier's maximum liability?
• If the Carrier declines the claim, what do I do?

The Carmack Amendment to the original Interstate Commerce Act states that Carrier's are liable for the "Actual loss or injury to the property". What this provision does not state is how does a company prove Carrier negligence beyond a doubt. With that being said, many companies do not have the technical expertise to properly evaluate transportation damages and file claims for recovery of those claims in a timely fashion. Since this time consuming and complicated task is often neglected, the net result is a loss of millions of dollars annually creating a negative impact on a company's bottom line.

Well now there is no need to worry because at ICC Logistics, we provide the experience, knowledge and technical expertise to convert unpaid claims into a positive cash flow for our Clients. All our Clients do is send us their unpaid and uncollected Freight Loss and Damage Claims and we do the rest.

Each claim file is evaluated upon receipt. If the Carrier's declination is valid, one of our Freight Claims Specialists will confirm the declination and return the claim to our Client so that it can be "officially" cancelled. If on the other hand, our Freight Claims Specialist deems the claim to be valid, we will pursue the claim to its conclusion on behalf of our Client. So what does all this expertise cost? Simply a percentage of the actual amount collected by our expert staff and nothing more.

So why not go through your file cabinet and send us your unpaid and uncollected freight loss and damage claims. Let ICC turn your losses into gains with our no cost, no obligation Freight Loss and Damage Claims Service.